Skip to content
Search
Cart

Shipping & Returns -Quinta da Condessa

Shipping
* Orders placed after 11th December 2024 will be delivered mid January 2025 *
In stock orders will be processed within 2-3 business days before being shipped to your delivery address. As soon as your order ships, we will send you a shipping confirmation email and tracking number so you can monitor the progress of your delivery.
Tracked shipping is fulfilled by CTT (national postal service of Portugal) and the national postal carrier in your country of delivery.
Delivery times may be impacted during busy periods such as Black Friday, Christmas and other holidays.
EU Orders:
Free delivery is included on orders over €80 shipping to Ireland and the EU.      Orders under the value €80 will be subject to a flat postage fee of €10.   
UK Orders:
Free delivery is included on all orders over €100 shipping to the UK. All orders under the value €100 will be subject to a flat postage fee of €15. Customers are responsible for all customs fees, duties, and taxes imposed by the U.K. customs authorities. 
International Orders:
Free delivery is included on all International orders over €150. Orders under the value €150 will be subject to a flat postage fee of €30. Customers are responsible for all customs fees, duties, and taxes imposed by the customs authorities of the destination country.
 
Returns
We take great pride in our products and we hope that they bring you as much joy as they bring us. If you're not completely satisfied with your purchase, you may exchange it or return it for store credit within 14 days of receiving your order.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused and unwashed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase (order confirmation email).
For qualifying orders, please contact us at hello@quintadacondessa.com